Frequently Asked Questions
Everything you need to know about our luxury denim and tailoring.
What makes Jacob Cohën denim unique?
Our denim is crafted in Italy using premium Japanese fabrics, finished with distinctive details like silver-plated buttons, pony skin labels, and our signature fragrance.
How should I care for my jeans?
To preserve the indigo dye and fabric integrity, we recommend washing your jeans inside out at low temperatures and avoiding tumble dryers.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide via express courier. Delivery times typically range from 2 to 5 business days depending on your location.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition with all tags, including the fragrance handkerchief and spare parts, attached.
How do I find my perfect fit?
We offer various iconic cuts such as the 620 (regular), 622 (slim), and 688 (tailored comfort). Please refer to our detailed Size Guide on each product page for specific measurements.
Are your products authentic?
Every item purchased through our official store comes with a unique Certilogo code, allowing you to verify the authenticity of your Jacob Cohën garment online.